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A K4 Case Study in Customer-Driven Design

K4U Overview | R&D Whitepaper

Introduction
K4 is a full-service design firm headquartered in Cincinnati, Ohio that has been in business since 1998. The firm has been fortunate to experience rapid growth during its existence. In part, because its nearly 100 associates are committed to and practice the K4 Customer-Driven Branded Places philosophy and process.

K4 holds in high regard innovative solutions across the total design/development continuum, applying this philosophy and process to numerous industry segments, including: Financial, Retail, Healthcare, Hospitality, Mixed Use, Corporate, Community, and Residential.

K4 is a significant contributor to and thought leader in the financial services industry. In fact, K4 team members have designed and/or constructed 2,200+ financial institution projects. In this leadership role, the firm has undertaken this case study/simulation to advance ideas among decision-makers who view (or would like to view) their financial services facilities as a strategic aspect of business development and customer satisfaction. This white paper is written for those who are strategic thinkers and who believe insights gained from a customer-driven design/development approach can help distinguish a financial services organization from its competitors.

In a simulated, yet true-to-life case study, this white paper details the K4 rationale and process for how the voice of the customer can literally drive the design of a financial services center and/or aspects of a center.

Interested?
If you are interested in a complimentary copy of the K4 whitepaper, or learning more about the K4 Customer-Driven Branded Places philosophy and process, please complete the information below.

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Please send me a copy of A K4 Case Study in Customer-Driven Design.